Now, you can experience multiple functions through logging in to the platform with a single user ID and PIN, such as viewing your account details, transaction history, fund information, and placing fund switching / change of investment mandate instructions. If you forgot the PIN, simply retrieve a verification code through SMS/Email.
Want to manage your MPF account with ease? Click here to watch the introductory video of BCT ePlatform offered by Piggy Army!
We value your feedback and will be happy to discuss the matter with you in order to enhance the quality of our services. If you have any feedback, please contact us through any of the above channels. Our representative of the relevant department / Complaint Handling Officer (Manager of Customer Experience) will acknowledge receipt verbally or in writing within 2 working days. We endeavour to properly handle the matter within 7 working days upon receipt of it.
